Based on 240 reviews
12:59 19 Mar 20
I thought it was too good to be true that they cover your deductible and I have a lease. I called both my insurance agent and my dealership and asked about paint-less dent repair and they said it was ok. I decided to just give it a try and it worked out fantastic. They gave me a rental car for free (my insurance doesn’t cover it) for about one to two weeks, covered my deductible payment, and they did as promised, all my hail damage was gone and my windshield repaired. My car was also detailed after which I greatly appreciated. I was very skeptical, but I have nothing to complain about. They did an amazing job and the ratings they receive on here are legitimate.
20:22 10 Feb 20
These guys are awesome! The whole process was very easy and everyone at this shop had been such a pleasure to work with. I originally came here for hail damage and was told that they could fix my car door as well which had a massive dent in it. I have been dreading bringing my car in to get fixed because I couldn’t afford to spend thousands of dollars on repairs. But with my lease coming up I had to take care of it. Hail pro ended up fixing my hail damage AND my door! They took care of a rental car for me the entire time that my car was in the shop and here’s the best part.... I spent ZERO dollars. They covered my deductible too! I honestly couldn’t believe how easy that process was. Ronnie was my main point of contact and kept me updated the whole time and was so kind. The owners are amazing and are genuinely happy to help people out and it shows. I can’t recommend hail pros enough!
22:31 01 Feb 20
Professional, Result Orientated and best of all Easy! My car is my baby. I can’t just let anyone work on it. I’m so very happy with the results. Nathan is the best! Thank you Nathan for beautiful results. I would definitely recommend them.
07:18 29 Jan 20
I love hail pro pdr!!! Hail pro has an amazing team that works to individualize customer service and satisfaction. The process was very quick and stress free. The team explained in detail what the repair process would entail. The team made me feel comfortable and they answered all my questions throughly.I took my car in to get the hail damage repaired. Hail pro fixed all the hail damage and provided me with free car rental. Instead of accepting the $250 cash back promo, hail pro repaired all four brakes on my car! I did not pay a penny out of pocket for these services. My car looks and feels new again. I am extremely satisfied with the service provided. I highly recommend Hail Pro PDR for services from car detailing to damage repairs.
12:58 28 Jan 20
We had never had hail damage on a vehicle we had owned in Colorado since 1974. We were referred to Ray and the team at Hail Pro PDR! In the past, I’ve had my car tied up for weeks in another shop for body damage repair and was treated poorly and felt like we were on the bottom of the list. This is not how they run this shop! These guys are really top-notch and will listen to you, and take you through the process, and make sure you’re kept in the loop the entire time. They’re very knowledgeable, and do great work! Most importantly, though, is that they really do treat their customers like they are what make the business. They spare no expense or effort in ensuring their customers are satisfied. It is hard to find places like this that really value their customers, so do not hesitate to work with these guys they will make your car look great— you will not be disappointed. We had three vehicle repaired and were highly satisfied with the work that they did! I would not hesitate to use their services again if needed.
01:22 28 Jan 20
I have a Ford Explorer that is my life. When I saw I had a bad ding on my rear door(near the window) and 4-5 door dings, it broke my heart. I took my car here and they blew my mind. I can’t even explain how great these guys did. You literally can’t even tell that I had door dings or a dent in my door. They were very fast and very affordable. Highly recommend them to everyone. If you need a PDR shop, this is the place to go. Thank you guys again, I’m so happy!!
20:38 16 Dec 19
Huge shout out to Hail Pro PDR. They did an excellent job on my car. Couldn’t be any happier with the way it looks. I will totally recommend anybody to this shop for any hail repairs. Great customer service and super friendly people. Great experience all the way around. Thanks Hail Pro PDR.
21:31 08 Dec 19
This shop is absolutely amazing and would do all my repairs there without hesitation. Between Chris and Ray you get the red carpet rolled out. Got a rental and paid absolutely nothing which I still can’t believe. Highly recommend these guys.
01:57 08 Dec 19
Ray and the guys go above and beyond to help out their customer in any way possible. After finishing up with my husband's hail damaged car they took time out of there busy schedule to also pull out a single dent on my new car. Turn around time for the hail damage was less than a week and they handled 90% of the communication with the insurance company. The car looks amazing and by far the best service I have received from anyone in the auto industry!
15:30 04 Dec 19
I had some minor hail damage on my car. I noticed it when the light would hit my car and I noticed the dimples. If you look straight at my car, the dimples are hard to notice. I was recommended to come to Hail Pro. I called them up and we set an appointment to drop off my car in days. Also, there staff said it should take a week to a week and a half. Just depended on how quick the insurance could process the claim. Well, they totally exceeded my expectations. They contacted the insurance company for me. Created the claim, scheduled the adjuster and made the repairs. I did have one conversation with my insurance company. The insurance company cut them a check. For me, to do very minimum work with the insurance company was great. When I picked up my car, it was looking sharp. All the dimples were gone and it was detailed. I was blown away how clean my car looked and professionalism during the process. I would totally recommend Hail Pro.
17:00 19 Nov 19
Great place to take your car for body work. They did a great job! And they were super fast! They had my car done and back to be in just over 24 hours. Pretty impressive! Plus they are very reasonable with their pricing. Would definitely take my car back and recommend to others as well.
03:06 10 Nov 19
I am so happy I decided to take my jeep to Ray and his amazing team. My jeep looks amazing. It has been wonderful to work with such an upbeat and happy team. Thank you for all you did and helping me with insurance adjuster. I can't say enough about them.
02:15 04 Nov 19
If you want excellent work and excellent customer service this is the place! This is the 2nd vehicle that we brought in to have repaired and they took great care of us again! I can't begin to say how thankful we are for their expertise! They are "over the top" with customer service. Ray and the team have a "Can Do" mentality and bring it on. They are in constant contact to let you know the status of your repair and exceed every expectation. Honestly, this should be a 10 star review but we are limited to a measly 5 stars for this incredible company.
16:01 22 Oct 19
Can't express my level of satisfaction from the entire team at Hail Pro. Rico Leon, Ray Henderson and the entire staff was courteous and extremely professional. We live in Fort Collins and took our car to them for the repairs. Car turned out great and there were no hassles. Thank you for the GREAT customer service.
14:08 22 Oct 19
I am very happy to provide Hail Pro PDR with a 5 star review - I'd give more if I could. My car looked brand new when I picked it up. They were great to work with. It was extremely easy and convenient to drop off my vehicle and get a rental car. I love, loved, loved my experience and highly recommend their services to anyone.
04:08 12 Oct 19
Had a really great experience working with Ray and the team at Hail Pro PDR! In the past, I’ve had my car tied up for months in another shop for hail damage repair — got ignored, was given the runaround when inquiring about the status of my car, and was pushed off and moved to the bottom of the list. This is not how they run this shop! These guys are top-notch and will listen to you, walk you through the process, and make sure you’re kept in the loop the entire time. They’re very efficient, knowledgeable, and do great work! Most importantly, though, is that they really do realize their customers are what make the business, so they spare no expense in ensuring their customers are satisfied. Hard to find places like this that really value their customers, so do not hesitate to reach out to these guys — you will not be disappointed.
03:49 06 Oct 19
Had a wonderful experience with Hail Pro Pdr. Didn’t have any problems, had an awesome rental car and didn’t have a problem letting me keep it as long as they had my car. They went the extra mile to make my car look amazing as well as an awesome interior detail! My car looks excellent and the staff is outstanding! Couldn’t be any happier!!
Mark Merritt III
21:39 05 Oct 19
After searching tirelessly for a hail PDR I came across Hail Pro PDR through a reference. I am very selective with who works with my SUV and I couldn’t be more pleased with how owner Ray and his team took care of my vehicle. From the first day, a rental car was provided for me, and I received updates during the time the SUV was repaired. However, more important than that is the fact that Hail Pro PDR included small damage i received (outside) of the hail damage in the total repair making the overall appearance of my vehicle spotless. Again, very satisfied with my choice of repair specialists!
17:07 29 Sep 19
Ronnie was so awesome! He made everything work around my schedule/ special requests and he actually responds. At no point did I feel like I didn’t know what what happening to my car! Best part about everything is I didn’t even have to pay my insurance deductible. If you need any work done I would 100000% recommend Hail Pro PDR
01:04 28 Sep 19
I can’t give enough praise to the guys at Hail Pro PDR. My car looks better than it did before the hail damage! The employees know what they’re doing and go the extra mile. They covered my rental, which relieved a lot of stress since it wasn’t covered on my insurance policy. They were friendly and made me feel at ease. Ray was professional and educated me throughout the process. He made something potentially stressful an easy and pleasant experience for me. Ray and the guys were recommended to me and I will recommend them to everyone I know. Thanks, guys! Y’all are hella cool!
02:56 25 Sep 19
Highly recommend, Quick turnaround on my Jeep Grand Cherokee. Ray was awesome to deal with, gave me a quote/contact to call for some other stuff I want done on my vehicle. He also gave me a fun convertible to drive while mine was being fixed. Thank you Hail Pro.
11:00 17 Sep 19
Hail Pro PDR, was fantastic to work with from start to finish. Extremely easy process and great finished product on my car. I would definitely recommend them if you want a quick, easy and professional hail repair experience. Thank you Rico and Ray!!
23:56 05 Sep 19
This place knows how to DO BUSINESS!! They’re transparent and take care of you even if things happen out of the ordinary. I worked with Ray and Nathan and they made things so easy that I am going to recommend this place to everyone! Ray will make you feel like you’ve been friends for years. FIVE STARS⭐️
05:51 27 Aug 19
Hands down the best hail repair company I have ever had to deal with. excellent customer service and results that deliver: I could not have asked for more. I will definitely be back if I need to (hopefully I do not have to!) don’t go anywhere else- this place is the best
Fairfield By Marriott
13:52 24 Aug 19
Tyler and the rest of the guys at Hail Pro did amazing, my car was covered in hail damage and they got it all out within a week, set me up in a rental, and it was all stress free with nothing out of pocket. Can't recommend them enough. If you think it's "too good to be true" its not. I thought it was too, but like I said, they took really good care of me there!
03:10 18 Aug 19
The hail in Colorado has been crazy. I thought what a pain this is gonna be but I found an awesome company that made me feel like a friend! Their customer service is impeccable! My car came back looking like new & with a much needed detail! They handled everything with my insurance. It was easy, much different then I anticipated. Thank you to Ray & the rest of his crew You guys are the best & made my experience with hail damage a happy one! I highly recommend using Hail Pro PDR if your car got any hail damage!
21:28 15 Aug 19
I cannot express how happy I am with Hail Pro! Last year I had just gotten a new car and wouldn't you know it? There was a hailstorm that year. My car was covered in dents, but Hail Pro left it like new! They took care of dealing with my auto insurance so I didn't have to do so. Also, want to give a shoutout to Ray! He's the man! He went above and beyond in customer service. There was a minor issue with the paint, just some little surface scratches, no big deal. He made sure to take care of it. He will definitely take care of you if there is a problem! In conclusion, I fully recommend this place! (To Ray, if you are reading this I apologize it took me a while to post this review! I had just forgotten! I'm sure you remember me! Thanks man!)
21:06 15 Aug 19
Ray and his crew were great. They made the process as easy as possible for me. Even after the work was done and I noticed something that needed additional work, they drive out to me to take care of it. These guys go the extra mile!
15:26 11 Aug 19
Ray Henderson and Hail Pro PDR make dealing with insurance and hail claims a breeze! We brought our Mazda and Suburu in for repair. Hail Pro took care of our rental car even though our policy didn't cover the rental, so we actually SAVED money. Both cars were completed quickly and returned to like-new condition inside and out. Ray's team even took care of some non-hail minor damage. It seems too good to be true, but Ray and his team are the best out there!
15:11 05 Aug 19
I worked with Ronnie from Hail Pro and couldn't be more pleased with my overall experience. Ronnie went out of his way to come get my vehicle damaged in our late May hail storm, take me to the rental car. The professionals at Hail Pro made my car look like new, even better than when I bought. Fully detailed the inside and out before dropping it back off to me and returning my rental car on my behalf. They made it all a painless and professional experience.
11:27 05 Aug 19
You guys are such an awesome company you actually care about your customers. Its refreshing. Keep up the good work fellas!! The building is really looking good guys!!!
03:28 29 Jul 19
HAIL PRO PDR. Was perhaps the best experience I’ve ever had with car repair . In addition to my repairs (no money out of my pocket ) , I got a 200 bonus ( which I’ll likely use to buy a hail cover! ) and My car looked pristine when it was returned to me , I was compensated for my rental car , and Ray was very nice and warm whenever I dealt with him. These guys are definitely the best in the area ! And anyone who was affected by the hail storm should meet them!
20:05 28 Jul 19
I am so grateful for Ray, Ronnie, Ian, and the rest of the guys at Hail Pro PDR. They made fixing my car so easy, when before I hadn’t considered having it fixed because I couldn’t afford to. They deal with insurance, cover deductibles, take care of the rental, and offer incredible incentives to earn your business. My car is back to beautiful- actually, pristine condition, as they also had it washed and detailed, inside and out. For a couple parts that weren’t in stock, they offered to travel to me to replace those as soon they came in. Life doesn’t get much easier than this! I must also commend Ray and his team for the incredible atmosphere at the shop. Everyone is helpful, happy, they work hard, and do a great job. It warmed my heart to see the relationship between Ray and his employees. I was able to see just how much he appreciates all they do, and it shows in their work. He is a giant Ray of sunshine, and fills their air with joy! I hope it hails again so I can return and have another 5-star experience!!!
23:50 19 Jul 19
Man what can I say about this place. From the start I knew this was the place that I wanted to take my car to. Ray was professional and walked me through the process of getting the car fixed. The shop dealt directly with my insurance company and made this step of the process very easy. Ray also kept me updated and had the car ready to go within the time frame he gave me. Ray himself took me to get the rental car that we used while my car was being repaired. The staff at Hail Pro PDR also had my car detailed and washed before I came to pick it up. My car is now dent free and I couldn’t be any happier! I ended up paying $0 out of pocket! I HIGHLY recommend this shop and I don’t think you can go wrong here. Thank you again to Ray and the staff at Hail Pro PDR
01:50 10 Jul 19
Ray and his crew did an amazing job. My car was completely peppered with dents. When I got home I searched every inch of my car. They did not miss one ding or dent. It was returned to me fully detailed as well. I have a new car again!!!
04:20 03 Jul 19
I had both my cars fixed with Hail Pro PDR. They were so easy to work with and even brought the rental to me so I didn’t have to leave home. I’ve never had a company go out of their way for me like this! Landon was super helpful and the owner, Ray, made sure we were satisfied with their work. I definitely recommend them!
01:32 03 Jul 19
These guys are the best in the business at such a reasonable price. They get the job done 110% and nothing lower. Ray is awesome and is such a big help! Thank you guys for the awesome service you provide!
23:17 17 Jun 19
Great service! My wife and I had to get hail damage done on our vehicle. Not only were we provided 5 star service but we received a rental car and updates almost every day. These guys know how to treat customers. Please go and tell your friends & family about HAIL PRO PDR!!!
18:35 10 Jun 19
These guys are great! They fixed my truck in less than 5 days!! The body shop told me it would take 30 days and that I would have to pay for my own rental car and pay my deductible which was $1000!! These guys handled everything!! HIGHLY RECOMMEND!
10:54 05 Jun 19
I had some hail damage on my vehicle in some hard to fix areas. My wife and I called Hail Pro PDR and they took care of us. Great customer service, and a lot of positive energy. Also our vehicle turn around was amazing. I recommend Hail Pro PDR If your looking for a reliable and customer friendly repair shop.
10:36 04 Jun 19
This is a great company! With all of the crazy hail storms the last few weeks and being out of town my car took a beating, Ray is very diligent and treats your car repair like it was his own. 10/10 recommend HAIL PRO PDR to anyone that wants a stress free experience getting your damage fixed!!!!!
18:31 03 Jun 19
Hail Pro was phenomenal. I had a dent on my rear right quarter panel of my BMW and Hail Prowas able to clean that up perfectly. I even had a shop that refused to remove the dent stating "it's too difficult due to where the dent is". Had another shop telling me they'd need to take off the panel and repaint the whole section after fixing the dent. Highly recommend these guys.Very high quality workmanship and made the dent completely disappear! I will certainly use these guys again!!
17:59 03 Jun 19
Hail Pro PDR is the best! Darnell made the process simple and painless - he answered all of my questions, hooked me up with deductible assistance and even set me up with a rental car. I'm so impressed with his professionalism and quality of the repairs! This is the best experience with auto repairs I've ever had. Don't keep driving around with dents in your car when Hail Pro PDR makes it this easy to get them fixed!
23:28 02 Jun 19
I’m overall so pleased with my experience with Hail Pro!! Ronnie was so attentive with any needs and made sure all my questions were answered. I had so much hail damage from the recent storms but My Dodge Challenger looks brand new again! I would highly recommend these guys to anyone in this area!
23:06 02 Jun 19
Ronnie was such a great help to us. He is very knowledgeable in this area and I appreciate all the information he was able to share with us so we were able to make the best decision. He saved us a lot of money and I am so happy with the outcome. He was easy-going and a joy to work with . Thank you.
13:06 21 May 19
5 star all the way! I was totally clueless on what to do, but Ray walked me through everything and made it so easy! I would definitely recommend using them!
20:55 18 May 19
I highly recommend Hail Pro PDR, great company & great services!! If I ever get hail damage again, you guys will be the first and only company I’ll call!! Thank you for helping me get my car back to new!
02:47 18 May 19
I always hate dealing with any type auto mechanic or auto body place, but these guys were Awesome! They were honest, no hassles, and a great price for the work they did. Never tried to pull one over on me and treated me like a customer should be treated, unlike other people out there.
23:53 17 May 19
The Hail Pro guys are the best!! They fixed my car and it looks brand new again!! I’m very impressed with the work! It only took 6 days to repair my car AND I didn’t have to pay anything out of my pockets to get this done! The damage on my car was so bad too! My car looks unbelievable! I’m very happy with the results!! Thanks Ray and Hail Pro!
17:45 17 May 19
HAIL PRO PDR is the best! My benz looks like it never got hit with hail! I’m so impressed with these guys!! Thanks so much Ray and Hail Pro! If you’re still on the fence, I highly recommend these guys!!
02:07 17 May 19
I’m so impressed with Ray and The Hail Pro team! My Nissan Altima looks brand new again. I had no clue that there was even a service to remove dents from cars! I highly recommend HAIL PRO! Trust me, you’re going to be shocked when you get your car back! 😁 thanks again Ray and HAIL PRO!!
17:19 16 May 19
Ray and the HAIL PRO PDR team did a great job on my vehicle. I was unaware of the $0 out of Pocket service they provided but I am sure happy I didn't have to cough up $1000 for my deductible! I highly recommend Ray and The Hail Pro PDR team!!!
04:37 05 May 19
Hail Pro did a great job on my car will definitely recommend them! Ray was very professional and gave me great customer service!
15:08 01 May 19
Hail Pro PDR really helped me get my car back to looking great, they dealt with the insurance company so I could just relax, will definitely recommend them.
18:49 30 Apr 19
The over work was done on time and timely matter. Would recommend the work to my friends and family.
16:31 28 Mar 19
Worst company I have ever had to deal with do not use. They have been paid in full with little work done and the work that was done needs to be redone. It's been over 6 months now and have had to resort to legal actions. First every is in writing on there estimate on work going to be completed and was submitted to my insurance company as well. The roof and decking should have been replaced because of very large and dangerous soft spots. The roof was replaced but the decking was not so my roof is still very soft and not structurally sound. When I called and asked about this I was told that there contractor that was hired at the time decided it was not necessary to replace even though they were paid to do so. And I was told there is nothing I can do about it because it passed inspection. After talking to the city inspector she informed me but the only thing they check when inspecting a roof is to make sure the nailing is correct in the shingles will be able to withstand a certain amount of wind they do nothing about checking soft spots or structural integrity. Then lots of the siding on my house was damage and missing and was to be replaced. This has not been done at all and because of the weather we have had this winter water was able to get in and cause more damage and mold to start growing underneath the siding. Seeing how it's been 6 months and the work had no signs of being done in my house getting worse with time I was forced to hire another company to do the work and pay out of pocket. Last water got into my basement and they were supposed to come and clean it and treat it to stop the spread of damage or mold this was also never done. I trying talking to the person in charge of my house and got a run around from him. I then got in touch with the company and was told the people in charge my house got fired. I had another person come out to talk to me and look at the roof unfortunately it just got done snowing so the roof couldn't be inspected. This was the last I heard from them
18:43 18 Jan 19
Working with Ray regarding the hail damage on my car was a very positive experience. Ray is extremely professional and efficient in his job, and his passion for customer service shows at every step of the way. Ray was willing to meet me on a day when the shop was closed to make sure that I would get my car back in time. That is what true customer service is all about.What a great experience working with Ray at Hail Pro! I will start referring people to them and will definitely be back for my next hail repair.
17:32 18 Jan 19
Very professional and honest company, I would recommend 10/10 times. Ray was very nice and welcoming made me feel like family right away and I knew that I could trust him and the company with my truck, everything Ray said they would do they did and then some! My truck hasn’t looked this good since I bought it!